Terms and conditions

Hollywin Casino is licensed by the Curaçao Gaming Control Board (License Number: OGL/2024/176/0095). It is authorized to operate and serve customers from Australia with secure operations.

REGISTRATION AND LOGIN PROCESS

To register for an account, visit our website hollywin.com, click 'Sign Up', enter your email address, password, and currency preference (AUD), confirm via email, and log in with your credentials. To activate your account instantly, complete the registration process, including email confirmation. Full verification is completed within 24-48 hours.

GAMES AND SOFTWARE PROVIDERS

Hollywin Casino offers over 3000 games from various software providers, including NetEnt (UKGC licensed), Microgaming (UKGC), Pragmatic Play (MGA), Evolution (MGA), Play'n GO, and provably fair tools for crash games.

BONUSES AND PROMOTIONS

We offer the following bonuses:

• Welcome Bonus: 100% match up to AUD 500 + 200 free spins on Starburst with a minimum deposit of AUD 20.
• Weekly reload bonus: 50% up to AUD 200.
• Weekly cashback: 10%.Bonus activation requires a code HOLLYWIN and auto-credits. Wagering requirements apply, including:
• 35x bonus + deposit for slots.
• Max bet: AUD 5.

Time limits for wagering are set at 7 days from the date of bonus activation.

VIP AND/OR LOYALTY PROGRAM

Our loyalty program has various tiers with rewards and benefits:

• Bronze (5% cashback).
• Silver (7% cashback).
• Gold (10% cashback).
• Platinum (12% cashback).
• Diamond (15% cashback).

To qualify, earn 1 point per AUD 10 bet. To advance to the next tier, accumulate a minimum of 1000 points.

PAYMENT METHODS AND BANKING TERMS

We accept various payment methods for deposits and withdrawals:

• Visa/MC: minimum/maximum AUD 20/AUD 5000 (instant).
• POLi: minimum/maximum AUD 20/AUD 5000 (instant).
• Bitcoin (equivalent to AUD): minimum/maximum AUD 20 (instant).
• eZeeWallet: minimum/maximum AUD 20/AUD 4000 (instant).

Withdrawal methods:

• Bank Transfer: minimum/maximum AUD 50/AUD 5000, processing time 1-3 days.
• Crypto: equivalent to AUD 50, processing time 24h.
• eZeeWallet: minimum/maximum AUD 50/AUD 4000, processing time 1-3 days.

KEY TERMS AND CONDITIONS

Please note that the following terms and conditions apply:

• Bonus Terms: wagering requirements, max bet AUD 5.
• Deposit Limits: daily limits are set at AUD 1000 - AUD 10,000, customizable upon request.
• Withdrawal Limits: daily limit is set at AUD 5000, monthly limit at AUD 20000.

MOBILE AND TECHNICAL FEATURES

Hollywin Casino offers mobile optimization with the following features:

• APK for Android (45 MB).
• Web app available on iOS devices.

The platform provides a responsive user interface and optimized speed with fingerprint/Face ID login and intuitive navigation.

SECURITY AND FAIR PLAY

We ensure our users' security through the use of SSL 256-bit encryption by Cloudflare and iTech Labs certified Random Number Generators (RNG) for provably fair tools.

Customer Support is available via:

• Live chat: response time within one minute.
• Email: 24-hour support.Support availability includes 24/7, Monday to Sunday in English and German languages.

RESPONSIBLE GAMBLING FEATURES

Hollywin Casino encourages responsible gaming with the following features:

• Deposit limits daily or weekly, set by users upon request.
• Time-outs from 24 hours up to 30 days.
• Permanent self-exclusion is available upon request.

Additionally, we provide links to support organizations, including Gambling Help Online (Australia) and BeGambleAware.